We accept most file formats, but we do not accept Publisher, FlexiSign, Quark, CAD, or Word documents.

Common formats we accept:

Raster: Photoshop (.psd), .jpg, .tif, .bmp, .png

Vector: Illustrator (.ai), CorelDraw (.cdr), InDesign (.indd), .eps

The preferred format is .pdf, which can store raster and vector information.
*Please note, that if you have many seperate pieces of art, we may request that you send them all in the same format, preferably PDF. We also may request that you place your artwork in a template we will provide once we have the details of your order.



There are two different types of images. Raster images (sometimes called “bitmap”) and vector-based images


A raster image is made of thousands of little dots, or pixels.

Creating or editing an image with dots allows you to provide for rich detail in an image. Because every dot can be a different color, you can allow for any kind of color change.

Raster images are file-heavy. All of the zeros and ones that are used to make up each pixel result in large files sizes.

Rasters do not resize well. When you resize a raster image, the pixels just get larger, making the image appear distorted and chunky/grainy.

Photo editors, like Adobe PhotoShop, use raster-based images.


Vector-based programs approach image creation in an entirely different manner. A vector-based program does not render images on a pixel-by-pixel basis.

In a raster-based image creation program, a square would be made of thousands of pixel dots.

In a vector-based program, the same square would be made of only four dots, one on each corner. These “vector points,” basically allow your computer to play Connect the Dots. Each vector point has information in it telling your computer how to connect each point with straight or curved lines, and with what color to fill in the closed shape.

Because the computer only has to keep four points in its memory, it is much easier for the computer to edit vector-based images.

If you resize a vector-based image, it loses no detail. The vector points spread out and the computer just redraws the image. You can easily color, or recolor, a vector-based image very easily.

Vector images do have some drawbacks, however. They are generally filled with a solid color or a gradient but can’t display the lush detail of a raster based image such as a photo.

Illustration programs like Adobe Illustrator and CorelDraw use vector-based images.


Raster files should be 10ppi at full size. PPI will increase if designing to scale (20ppi at half scale, etc)


Raster files should be 30ppi at full size. PPI will increase if designing to scale. (60ppi at half scale, etc)


Raster files should be 72ppi – 200ppi at full size. PPI will increase if designing to scale. (150ppi at half scale, etc).

We are able to match almost any color. In order to match a color, you must provide us with a Pantone (PMS) number or a physical sample.
We cannot match CMYK/RGB values or subjective colors like “Navy Blue”.
When you place an image into a program like Illustrator or InDesign, that image is not stored in the file itself. Instead, the program “links” to the location where the image is stored on your computer. When you save the document, the image is not being saved with it.

When you submit files to be printed, you must “Embed” the linked images. The procedure varies from program to program

When you add text to your file it is important that you “Outline” the text (sometimes called “Convert to Curves”) before you send it to be printed. If the text isn’t outlined, font substitution may occur when we open the file. Sending fonts with your files is acceptable, but not ideal, there are many variations of a single font , and unless the font is exactly the same font in the document, we may not be able to apply the font correctly.
In order to ensure ink coverage is edge to edge on your print, we ask that you send your files with bleed. Bleed is extra color that extends beyond the final size of your print. For instance, if a 24” x 36” banner needs 2” of bleed, your file would be 28” x 40”.

If you are uncertain about bleed in your files:

Contact Prepress (317) 917-7938 and ask for bleed specifications. We are always glad to help!!!

If your project is cut to shape, we ask that you supply us with a cut path. A cut path is a vector shape that allows our cutter to read and match up with registration marks. A simple one pixel stroke on the shape is needed, and preferably placed on a separate layer named “Cut Path”.


Extra material at the edge of the print is turned over and stitched or welded depending on the specifications of the project. It is important that nothing crucial (like text and logos) falls in the pocket area. To accomplish this, ask your salesperson what size pockets your order will have and move all important elements that distance away from the edge. Think of pockets like “margins”.


If a 24” x 48” banner has 2” pockets on all sides, all important information must fit within 20” x 44”. Background images and non-essential design elements may go into the pocket area.

Please note that pockets do not change the finished size of the print. Adding 2” of bleed will not make the art correct.

Windslits allow air to pass through the banner, preventing damage to the banner. As many or as few windslits as desired can be added, but is recommended that windslits are spaced around 10″ apart from each other and at least 4″ from the edge of the banner. When building your file, we need the windslits to be 4″w x 2″h half circle with a 1px stroke. Or you can download the windslit template and place it in your document. Please put windslits on a seperate layer from your artwork.